Update July 2021
Shipping prices increased since july 2021 and had had to adjust my shipping prices as well.
We are doing the very best we can to provide you with the most relaible and costeffective shipping method.
All Parcels will be sent via either PostNL (within NL) or DPD/DHL (worldwide).
Items are ready to ship unless stated otherwise.
I require 2-4 days of processing time to ship your items. You will get an update when your order is shipped & tracking will be provided if that option is chosen upon check out.
You will receive a tracking confirmation link a few days after I mark your items as shipped. The link isn't active until it reaches the distribution point so it takes a few days.
When the parcel is shipped, it is in the postal system's process and with time it will arrive to your doorstep. It may vary from 2-45 days, depending on your location. Time estimates per region are provided at check out. However there are still delays with postal systems world wide.
Due to Covid-19 shipping might be extra delayed and I would not be able to ship to certain countries. If this is the case I will contact you right away after I process your purchase. You can then either decide to cancel your order for a refund or put your on hold until it is possible to ship to your country. I highly recommend choosing tracked shipping, I'm not able to help with tracking parcels otherwise, unfortualtely.
About Flat-rate shipping for dotcards sets/ Stickers:
This is applicable if you only buy these items! If you buy dotcards/Stickers with another type of item, you'll have two shipping rates at check out and it says "will ship separately" HOWEVER I'll refund you the remaining shipping costs if you buy other items types in your order and ship them together! <
Returns are not accepted however if there is any issue with your order, please do email me so we can work it out. Providing you with the best painting experience is what I aim for so feedback is always appreciated.
Thank you very much for your support.