Items are ready to ship unless stated otherwise. I require 1-3 days of processing time to ship your items. You will get an update when your order is shipped & tracking will be provided if that option is chosen upon check out. When the parcel is shipped, it is in the postal system's process and with time it will arrive to your doorstep. It may vary from 2-28 days, depending on your location. 

Due to Covid-19 shipping might be extra delayed and I would not be able to ship to certain countries. If this is the case I will contact you right away after I process your purchase. You can then either decide to cancel your order for a refund or put your on hold until it is possible to ship to your country. I highly recommend choosing tracked shipping, esp. with the delayed transit times during Covid period.  

All Parcels will be sent via either PostNL (within NL) or DPD/DHL (worldwide). 

>NB International orders flatrate shipping for DOTCARDS/Stickers is applicable if you ONLY buy these items. If you buy these items WITH other items you must choose the appropriate letter parcel shipping method. Incorrect shipping profile will result in order cancellation. < 

Returns are not accepted however if there is any issue with your order, please do email me so we can work it out. Providing you with the best painting experience is what I aim for so feedback is always appreciated. 

Thank you very much for your support.